Product : Nutanix, ECP [HCI]/5.16, Starter
Feature : Single HW/SW Support, Support, Management
Content Owner:  Herman Rutten
Yes (Nutanix; Dell; Lenovo)
Nutanix provides unified support for the entire native solution. This means Nutanix is the single point-of-contact for any storage software (Nutanix AOS) and server hardware (Super Micro) related issues.

When buying Nutanix on Dell server hardware, joint support is offered through Dell ProSupport with software assist from Nutanix.

When buying Nutanix on Lenovo server hardware (Converged HX Series), technical support for the entire solution is delivered by the Lenovo services organization.