Product : Citrix, Citrix Cloud/current version, Enterprise
Feature : Support capabilities offered, Support, Support
Content Owner:  Ajay Walia
Summary
https://www.citrix.co.in/support/citrix-customer-success-services/
Details
Select plan : Software updates, expert guidance, proactive monitoring, and all the tools and training.
Priority plan : above + TAM, personalized, proactive support
Priority plus plan : above + Sr. executive, 80 hrs support during changes, Dedicated support.