Best Desktop as a Service (DaaS) offerings 2019? See the results here:

Compare
Overview
- Ajay Walia
  Whatmatrix DaaS (desktop as a service) Category Consultant
- Overview of DaaS (desktop as a service) Category
  
  Technical comparison of the leading Desktop as a Service offerings in the industry.
  
  The DaaS (Desktop as a Service) comparison focuses on desktop service offerings hosted in the cloud. The comparison covers solutions like Nutanix Frame which are born in the cloud along with re-engineered for cloud products. This comparison does not focus on classic on-premises solutions of vendors like Citrix and VMware. This study evaluates not only detailed technical capabilities when hosting VDI and applications but various other aspects like licensing , architecture , integration, vevice and platform support of the solutions.
  
  Want to add a vendor - get in touch!
  
  Please Note: Microsoft WVD is not included in the scoring yet as it is not yet generally available (GA).
  
  DaaS (desktop as a service) Contributing Consultants
  - Karan Chawla
  - Rory Monaghan
- How can we help?
  - General enquiry
  - New product suggestions
  - Consultancy Services
  Get in touch!
  - More...
Leaderboard
Use Case
- Use Case Actions
  
  Use case
- Priorities and Use Cases
  Select a published use case - create a new one or edit an existing one to apply custom priorities
  
  About Use Cases
  Default Public
  
  Use Case Actions
  
  Use case
  
  Use Case Summary
  
  Default
  
  Default Usecase
  
  High : 0
  
  Normal : 247
  
  Excluded : 0
  
  Validated by Whatmatrix?
  
  Public
  
  Public Use caseVisible to all users
  
  You can not directly edit a public use case but you can customize and save it to a new(private) use case.
  
  Private Use caseOnly visible to the creator(you)
  
  You can edit and save private use cases that you own directly.
  
  Contact Whatmatrix if you want to make a use case "public"(visible to all user)
  
  Usecase: Default
  
  Features marked High Priority
  
  Usecase: Default
  
  Features marked Exclude Priority
  
  Features & Priorities
  Expand to Edit
  
  General (5)
  
  Content Creator
  
  Normal
  
  Vendor Overview
  
  Normal
  
  Product Overview
  
  Normal
  
  Cloud Native
  
  Normal
  
  Market Presence
  
  Normal
  
  Architecture (14)
  
  Cloud
  
  Normal
  
  Hybrid
  
  Normal
  
  Azure Government
  
  Normal
  
  AWS GovCloud
  
  Normal
  
  Azure public IaaS
  
  Normal
  
  AWS public IaaS
  
  Normal
  
  GCP public IaaS
  
  Normal
  
  Any other public IaaS
  
  Normal
  
  Integration with Microsoft Hyper-v
  
  Normal
  
  Integration with Citrix Hypervisor (formerly Xenserver)
  
  Normal
  
  Integration with VMware vSphere
  
  Normal
  
  Integration with Nutanix Acropolis
  
  Normal
  
  Integration with any other HCI/Hypervisor
  
  Normal
  
  Control Plane locations
  
  Normal
  
  Enterprise Integration (14)
  
  VPN connection
  
  Normal
  
  Trunked Connection
  
  Normal
  
  Virtual Network Peering
  
  Normal
  
  Pre-integrated SaaS catalog
  
  Normal
  
  Utility Server hosting
  
  Normal
  
  Windows File Services integration
  
  Normal
  
  Native integration with Cloud Storage - Box
  
  Normal
  
  Native integration with Cloud Storage – DropBox
  
  Normal
  
  Native integration with Cloud Storage – gDrive
  
  Normal
  
  Native integration with Cloud Storage – OneDrive
  
  Normal
  
  Native integration with Cloud Storage – Citrix Content Collaboration Service
  
  Normal
  
  Native integration with any other Cloud Storage
  
  Normal
  
  GPO/GPP support
  
  Normal
  
  Integration with ITSM tool
  
  Normal
  
  Platform (13)
  
  Auto scaling
  
  Normal
  
  Auto shutdown
  
  Normal
  
  Auto decommission
  
  Normal
  
  REST API to setup capacity management
  
  Normal
  
  Capacity management setup from GUI
  
  Normal
  
  GUI to setup instances based on schedule(s)
  
  Normal
  
  Upgrades and Updates
  
  Normal
  
  Disaster Recovery
  
  Normal
  
  Data Backup/Restore
  
  Normal
  
  Compute Tiers flexibility
  
  Normal
  
  Instance type supported in Azure
  
  Normal
  
  Instance type supported in AWS
  
  Normal
  
  Bare metal Instances supported?
  
  Normal
  
  Guest OS Support (10)
  
  Microsoft Windows 10
  
  Normal
  
  Microsoft Windows 8 /8.1
  
  Normal
  
  Microsoft Windows 7
  
  Normal
  
  Microsoft Windows Server 2016
  
  Normal
  
  Microsoft Windows Server 2012/2012R2
  
  Normal
  
  Microsoft Windows 2008/2008 R2
  
  Normal
  
  Red Hat Enterprise Linux
  
  Normal
  
  Linux Ubuntu
  
  Normal
  
  SUSE Linux Enterprise
  
  Normal
  
  Linux CentOS
  
  Normal
  
  End-point Support (14)
  
  Native Client for Windows 7/8/10 (version)
  
  Normal
  
  Native Client for Mac OSX (version)
  
  Normal
  
  Native Client for Linux (version)
  
  Normal
  
  Native Client for Android (version)
  
  Normal
  
  Native Client for iOS (version)
  
  Normal
  
  Native Client for ChromeOS (version)
  
  Normal
  
  Supported Zero Client (Dell/HP/IGEL)
  
  Normal
  
  Native Client for Thin Client (Dell/HP/IGEL)
  
  Normal
  
  Native Client for Raspberry Pi (version)
  
  Normal
  
  Internet Explorer
  
  Normal
  
  Microsoft Edge
  
  Normal
  
  Mozilla Firefox
  
  Normal
  
  Google Chrome
  
  Normal
  
  Safari
  
  Normal
  
  Protocol (26)
  
  Basic Remoting Protocol name
  
  Normal
  
  HD Protocol name
  
  Normal
  
  Browser Protocol name
  
  Normal
  
  TCP support on Native clients
  
  Normal
  
  TCP support on HTML5 Browser clients
  
  Normal
  
  UDP support on Native clients
  
  Normal
  
  UDP support on HTML5 Browser clients
  
  Normal
  
  Support H.264
  
  Normal
  
  Support H.265
  
  Normal
  
  Use NVENC
  
  Normal
  
  QoS within Protocol
  
  Normal
  
  Build to lossless
  
  Normal
  
  3D support
  
  Normal
  
  Support grayscale only
  
  Normal
  
  Watermarking included into protocol
  
  Normal
  
  Protocol automatically adapts based on network conditions
  
  Normal
  
  Connection Resiliency
  
  Normal
  
  GPU support
  
  Normal
  
  Multi-monitor support
  
  Normal
  
  Resolution
  
  Normal
  
  Adobe Flash support
  
  Normal
  
  HTML5 video support
  
  Normal
  
  Windows Media Redirection
  
  Normal
  
  Server-side rendering multimedia delivery
  
  Normal
  
  Ability to prioritize Printing, client drives, USB, Audio, Video Traffic/ Bandwidth
  
  Normal
  
  Supports multistream UDP/TCP
  
  Normal
  
  Authentication (12)
  
  Native support for AzureAD
  
  Normal
  
  Native support for Ping Identity
  
  Normal
  
  Native support for OKTA
  
  Normal
  
  Native support for Google Auth
  
  Normal
  
  Native support for VMware Identity Manager
  
  Normal
  
  Support oAuth based Identity Providers
  
  Normal
  
  Support SAML based Identity Providers
  
  Normal
  
  Commercial Identity support
  
  Normal
  
  Native support for Directory Services
  
  Normal
  
  Offers Cloud directory services
  
  Normal
  
  Restrict access/Functionality based on time/location/device
  
  Normal
  
  Granular control
  
  Normal
  
  Image Lifecycle Management (6)
  
  Ability to customize base/golden Image
  
  Normal
  
  Ability to Import Enterprise Image
  
  Normal
  
  Application/Desktop remoting agent update
  
  Normal
  
  Compliance updates
  
  Normal
  
  Shadow pool
  
  Normal
  
  Backup/Restore/Rollback options
  
  Normal
  
  User Interface (7)
  
  Unified Workplace for App, Desktops, SaaS, Mobile
  
  Normal
  
  Application grouping
  
  Normal
  
  Maintenance Alerts
  
  Normal
  
  Notifications about upgrades
  
  Normal
  
  Survey invitations
  
  Normal
  
  Customize web interface
  
  Normal
  
  Custom logout Redirect
  
  Normal
  
  Service Offerings (13)
  
  Stateful
  
  Normal
  
  Stateless
  
  Normal
  
  Remote Windows Desktop Experience
  
  Normal
  
  Remote Windows Application Experience
  
  Normal
  
  Remote Windows Server based VDI Experience
  
  Normal
  
  Remote Linux Desktop Experience
  
  Normal
  
  Secure Browser
  
  Normal
  
  Launch applications via Web interface
  
  Normal
  
  Launch applications as embedded app in Web Interface
  
  Normal
  
  Integrate services/webapps in web interface
  
  Normal
  
  Publish Content
  
  Normal
  
  Support Outlook 2016 cached mode
  
  Normal
  
  Support Windows Search
  
  Normal
  
  Data & End-user experience (45)
  
  Built-in User Profile Management
  
  Normal
  
  Selective Profile management
  
  Normal
  
  Ability to clear “user profile data”
  
  Normal
  
  Profile restore options
  
  Normal
  
  User Profile sync with FAT Client scenario
  
  Normal
  
  Integration with third-party profile solutions
  
  Normal
  
  User profile can be containerized
  
  Normal
  
  Option to store Archive of profiles
  
  Normal
  
  Open local file-types using Remote apps
  
  Normal
  
  Generic USB Redirection
  
  Normal
  
  Supported type of Ports
  
  Normal
  
  Webcam support
  
  Normal
  
  Speaker & Microphone support
  
  Normal
  
  Able to curb Unified Communication Hairpinning effect
  
  Normal
  
  Microsoft Skype for business support
  
  Normal
  
  Microsoft Teams support
  
  Normal
  
  Multi-monitor support <=4
  
  Normal
  
  Dual-monitor support
  
  Normal
  
  4K monitor support
  
  Normal
  
  3D Space mouse
  
  Normal
  
  Pen/stylus
  
  Normal
  
  Touch Screen support
  
  Normal
  
  Touch optimization
  
  Normal
  
  Gesture Support
  
  Normal
  
  Clipboard Access
  
  Normal
  
  Ability to upload/download files from native client
  
  Normal
  
  Ability to upload/download files from browser
  
  Normal
  
  Show ‘tips’ at session start
  
  Normal
  
  Client time zone Redirection
  
  Normal
  
  Native integration into Chromebook system Tray
  
  Normal
  
  End user is able to provide feedback
  
  Normal
  
  Connection check page build-in web interface (check supported client, different datacentres, network bandwidth, latency)
  
  Normal
  
  Display network conditions (bandwidth)
  
  Normal
  
  Display network conditions (latency)
  
  Normal
  
  Display network conditions (distance)
  
  Normal
  
  Display session time
  
  Normal
  
  Check system availability
  
  Normal
  
  Display advanced session stats
  
  Normal
  
  Hot start applications
  
  Normal
  
  Warm start applications
  
  Normal
  
  Application Provisioning
  
  Normal
  
  Upgrade/Downgrade Compute power
  
  Normal
  
  Allow users to reboot their Instances
  
  Normal
  
  Users able to reset their desktop
  
  Normal
  
  User able to Install Applications
  
  Normal
  
  Administration (20)
  
  Deployment Complexity
  
  Normal
  
  Delegation of control
  
  Normal
  
  Access to multiple tenants via ‘SuperAdmin’
  
  Normal
  
  Analytics across multiple tenants
  
  Normal
  
  Update Management
  
  Normal
  
  Copy master image across multiple tenants
  
  Normal
  
  Copy tenant policy configuration across multiple tenants
  
  Normal
  
  Automatic detection of new installed applications to easy onboard these apps
  
  Normal
  
  Auditing and security logging of admin actions
  
  Normal
  
  Diagnostic tools
  
  Normal
  
  Remote Support
  
  Normal
  
  Syslog integration
  
  Normal
  
  Historical data is available via GUI
  
  Normal
  
  History of logs
  
  Normal
  
  Pre-defined and Customizable Reports
  
  Normal
  
  Real-time Alerting
  
  Normal
  
  Web based Reporting
  
  Normal
  
  Scripting support and command-line interface
  
  Normal
  
  SDKs
  
  Normal
  
  User Provisioning
  
  Normal
  
  Security & Compliance (6)
  
  Encryption Standards
  
  Normal
  
  SOC2
  
  Normal
  
  FEDRAMP / FEDRAMP Ready
  
  Normal
  
  GDPR
  
  Normal
  
  PCI
  
  Normal
  
  HIPAA
  
  Normal
  
  Monitoring & Analytics (13)
  
  Availability
  
  Normal
  
  Performance
  
  Normal
  
  Metrices available for QOS
  
  Normal
  
  Session Performance
  
  Normal
  
  Application level monitoring
  
  Normal
  
  Productive time
  
  Normal
  
  License Usage (hourly/daily/monthly/yearly)
  
  Normal
  
  Sessions (hourly/daily/monthly/yearly)
  
  Normal
  
  Peak usage & Peak time analysis
  
  Normal
  
  Cost Control Recommendations
  
  Normal
  
  Region based analysis
  
  Normal
  
  Usage analysis
  
  Normal
  
  Abnormal behaviour detection
  
  Normal
  
  Support (10)
  
  SLA
  
  Normal
  
  Service credits
  
  Normal
  
  Availability hours & Level
  
  Normal
  
  Languages supported
  
  Normal
  
  Support capabilities offered
  
  Normal
  
  Migration toolset
  
  Normal
  
  Support forum
  
  Normal
  
  Developer Network
  
  Normal
  
  Knowledge Base
  
  Normal
  
  Reference Architecture, Support documentation, Best Practice Guidance
  
  Normal
  
  License & Billing (19)
  
  Concurrent user subscription
  
  Normal
  
  Named user subscription
  
  Normal
  
  Any minimum commitment
  
  Normal
  
  Concurrent user subscription
  
  Normal
  
  Named user subscription
  
  Normal
  
  Any minimum commitment
  
  Normal
  
  BYO-Azure subscription
  
  Normal
  
  BYO-AWS subscription
  
  Normal
  
  Use vendor – Azure CSP subscription
  
  Normal
  
  Use vendor – AWS CSP subscription
  
  Normal
  
  BYO-RDS CAL
  
  Normal
  
  BYO-EA (for vDesktops)
  
  Normal
  
  Use vendor – RDS SAL CSP
  
  Normal
  
  Full Stack Metered usage subscription model
  
  Normal
  
  Control plane Metered usage subscription model
  
  Normal
  
  Metering parameter
  
  Normal
  
  Services measurement
  
  Normal
  
  Crediting system
  
  Normal
  
  Control plane + Worker Pricing
  
  Normal
  
  Use Case Actions
  
  Use case Summary
  
  Default Usecase
  
  High : 0
  
  Normal : 247
  
  Excluded : 0
  
  Validated by Whatmatrix?
  
  No (private)
  
  Features & Priorities
  
  0
  
  5
  
  0
  
  General
  
  High
  
  Normal
  
  Excluded
  
  Content Creator
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Vendor Overview
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Product Overview
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Cloud Native
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Market Presence
  
  Normal
  
  0
  
  14
  
  0
  
  Architecture
  
  High
  
  Normal
  
  Excluded
  
  Cloud
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Hybrid
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Azure Government
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  AWS GovCloud
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Azure public IaaS
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  AWS public IaaS
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  GCP public IaaS
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Any other public IaaS
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Integration with Microsoft Hyper-v
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Integration with Citrix Hypervisor (formerly Xenserver)
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Integration with VMware vSphere
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Integration with Nutanix Acropolis
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Integration with any other HCI/Hypervisor
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Control Plane locations
  
  Normal
  
  0
  
  14
  
  0
  
  Enterprise Integration
  
  High
  
  Normal
  
  Excluded
  
  VPN connection
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Trunked Connection
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Virtual Network Peering
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Pre-integrated SaaS catalog
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Utility Server hosting
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Windows File Services integration
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Native integration with Cloud Storage - Box
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Native integration with Cloud Storage – DropBox
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Native integration with Cloud Storage – gDrive
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Native integration with Cloud Storage – OneDrive
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Native integration with Cloud Storage – Citrix Content Collaboration Service
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Native integration with any other Cloud Storage
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  GPO/GPP support
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Integration with ITSM tool
  
  Normal
  
  0
  
  13
  
  0
  
  Platform
  
  High
  
  Normal
  
  Excluded
  
  Auto scaling
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Auto shutdown
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Auto decommission
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  REST API to setup capacity management
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Capacity management setup from GUI
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  GUI to setup instances based on schedule(s)
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Upgrades and Updates
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Disaster Recovery
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Data Backup/Restore
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Compute Tiers flexibility
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Instance type supported in Azure
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Instance type supported in AWS
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Bare metal Instances supported?
  
  Normal
  
  0
  
  10
  
  0
  
  Guest OS Support
  
  High
  
  Normal
  
  Excluded
  
  Microsoft Windows 10
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Microsoft Windows 8 /8.1
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Microsoft Windows 7
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Microsoft Windows Server 2016
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Microsoft Windows Server 2012/2012R2
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Microsoft Windows 2008/2008 R2
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Red Hat Enterprise Linux
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Linux Ubuntu
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  SUSE Linux Enterprise
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Linux CentOS
  
  Normal
  
  0
  
  14
  
  0
  
  End-point Support
  
  High
  
  Normal
  
  Excluded
  
  Native Client for Windows 7/8/10 (version)
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Native Client for Mac OSX (version)
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Native Client for Linux (version)
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Native Client for Android (version)
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Native Client for iOS (version)
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Native Client for ChromeOS (version)
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Supported Zero Client (Dell/HP/IGEL)
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Native Client for Thin Client (Dell/HP/IGEL)
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Native Client for Raspberry Pi (version)
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Internet Explorer
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Microsoft Edge
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Mozilla Firefox
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Google Chrome
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Safari
  
  Normal
  
  0
  
  26
  
  0
  
  Protocol
  
  High
  
  Normal
  
  Excluded
  
  Basic Remoting Protocol name
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  HD Protocol name
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Browser Protocol name
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  TCP support on Native clients
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  TCP support on HTML5 Browser clients
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  UDP support on Native clients
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  UDP support on HTML5 Browser clients
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Support H.264
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Support H.265
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Use NVENC
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  QoS within Protocol
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Build to lossless
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  3D support
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Support grayscale only
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Watermarking included into protocol
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Protocol automatically adapts based on network conditions
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Connection Resiliency
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  GPU support
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Multi-monitor support
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Resolution
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Adobe Flash support
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  HTML5 video support
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Windows Media Redirection
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Server-side rendering multimedia delivery
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Ability to prioritize Printing, client drives, USB, Audio, Video Traffic/ Bandwidth
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Supports multistream UDP/TCP
  
  Normal
  
  0
  
  12
  
  0
  
  Authentication
  
  High
  
  Normal
  
  Excluded
  
  Native support for AzureAD
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Native support for Ping Identity
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Native support for OKTA
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Native support for Google Auth
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Native support for VMware Identity Manager
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Support oAuth based Identity Providers
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Support SAML based Identity Providers
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Commercial Identity support
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Native support for Directory Services
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Offers Cloud directory services
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Restrict access/Functionality based on time/location/device
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Granular control
  
  Normal
  
  0
  
  6
  
  0
  
  Image Lifecycle Management
  
  High
  
  Normal
  
  Excluded
  
  Ability to customize base/golden Image
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Ability to Import Enterprise Image
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Application/Desktop remoting agent update
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Compliance updates
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Shadow pool
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Backup/Restore/Rollback options
  
  Normal
  
  0
  
  7
  
  0
  
  User Interface
  
  High
  
  Normal
  
  Excluded
  
  Unified Workplace for App, Desktops, SaaS, Mobile
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Application grouping
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Maintenance Alerts
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Notifications about upgrades
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Survey invitations
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Customize web interface
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Custom logout Redirect
  
  Normal
  
  0
  
  13
  
  0
  
  Service Offerings
  
  High
  
  Normal
  
  Excluded
  
  Stateful
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Stateless
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Remote Windows Desktop Experience
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Remote Windows Application Experience
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Remote Windows Server based VDI Experience
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Remote Linux Desktop Experience
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Secure Browser
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Launch applications via Web interface
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Launch applications as embedded app in Web Interface
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Integrate services/webapps in web interface
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Publish Content
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Support Outlook 2016 cached mode
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Support Windows Search
  
  Normal
  
  0
  
  45
  
  0
  
  Data & End-user experience
  
  High
  
  Normal
  
  Excluded
  
  Built-in User Profile Management
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Selective Profile management
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Ability to clear “user profile data”
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Profile restore options
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  User Profile sync with FAT Client scenario
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Integration with third-party profile solutions
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  User profile can be containerized
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Option to store Archive of profiles
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Open local file-types using Remote apps
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Generic USB Redirection
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Supported type of Ports
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Webcam support
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Speaker & Microphone support
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Able to curb Unified Communication Hairpinning effect
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Microsoft Skype for business support
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Microsoft Teams support
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Multi-monitor support <=4
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Dual-monitor support
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  4K monitor support
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  3D Space mouse
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Pen/stylus
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Touch Screen support
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Touch optimization
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Gesture Support
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Clipboard Access
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Ability to upload/download files from native client
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Ability to upload/download files from browser
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Show ‘tips’ at session start
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Client time zone Redirection
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Native integration into Chromebook system Tray
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  End user is able to provide feedback
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Connection check page build-in web interface (check supported client, different datacentres, network bandwidth, latency)
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Display network conditions (bandwidth)
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Display network conditions (latency)
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Display network conditions (distance)
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Display session time
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Check system availability
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Display advanced session stats
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Hot start applications
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Warm start applications
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Application Provisioning
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Upgrade/Downgrade Compute power
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Allow users to reboot their Instances
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Users able to reset their desktop
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  User able to Install Applications
  
  Normal
  
  0
  
  20
  
  0
  
  Administration
  
  High
  
  Normal
  
  Excluded
  
  Deployment Complexity
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Delegation of control
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Access to multiple tenants via ‘SuperAdmin’
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Analytics across multiple tenants
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Update Management
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Copy master image across multiple tenants
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Copy tenant policy configuration across multiple tenants
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Automatic detection of new installed applications to easy onboard these apps
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Auditing and security logging of admin actions
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Diagnostic tools
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Remote Support
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Syslog integration
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Historical data is available via GUI
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  History of logs
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Pre-defined and Customizable Reports
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Real-time Alerting
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Web based Reporting
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Scripting support and command-line interface
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  SDKs
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  User Provisioning
  
  Normal
  
  0
  
  6
  
  0
  
  Security & Compliance
  
  High
  
  Normal
  
  Excluded
  
  Encryption Standards
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  SOC2
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  FEDRAMP / FEDRAMP Ready
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  GDPR
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  PCI
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  HIPAA
  
  Normal
  
  0
  
  13
  
  0
  
  Monitoring & Analytics
  
  High
  
  Normal
  
  Excluded
  
  Availability
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Performance
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Metrices available for QOS
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Session Performance
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Application level monitoring
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Productive time
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  License Usage (hourly/daily/monthly/yearly)
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Sessions (hourly/daily/monthly/yearly)
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Peak usage & Peak time analysis
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Cost Control Recommendations
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Region based analysis
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Usage analysis
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Abnormal behaviour detection
  
  Normal
  
  0
  
  10
  
  0
  
  Support
  
  High
  
  Normal
  
  Excluded
  
  SLA
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Service credits
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Availability hours & Level
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Languages supported
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Support capabilities offered
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Migration toolset
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Support forum
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Developer Network
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Knowledge Base
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Reference Architecture, Support documentation, Best Practice Guidance
  
  Normal
  
  0
  
  19
  
  0
  
  License & Billing
  
  High
  
  Normal
  
  Excluded
  
  Concurrent user subscription
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Named user subscription
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Any minimum commitment
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Concurrent user subscription
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Named user subscription
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Any minimum commitment
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  BYO-Azure subscription
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  BYO-AWS subscription
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Use vendor – Azure CSP subscription
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Use vendor – AWS CSP subscription
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  BYO-RDS CAL
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  BYO-EA (for vDesktops)
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Use vendor – RDS SAL CSP
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Full Stack Metered usage subscription model
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Control plane Metered usage subscription model
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Metering parameter
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Services measurement
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Crediting system
  
  Normal
  
  High
  
  Normal
  
  Excluded
  
  Control plane + Worker Pricing
  
  Normal
- DaaS (desktop as a service)
  Use Case: Default
  - Usecase
  - 0
  - 0
  - 0
  - Show-stopper
  - OK
  - OK
  - OK

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User Reviews

DaaS (desktop as a service) comparison & reviews

Reset Password X

Default

General (5)

Architecture (14)

Enterprise Integration (14)

Platform (13)

Guest OS Support (10)

End-point Support (14)

Protocol (26)

Authentication (12)

Image Lifecycle Management (6)

User Interface (7)

Service Offerings (13)

Data & End-user experience (45)

Administration (20)

Security & Compliance (6)

Monitoring & Analytics (13)

Support (10)

License & Billing (19)

0

5

0

General

0

14

0

Architecture

0

14

0

Enterprise Integration

0

13

0

Platform

0

10

0

Guest OS Support

0

14

0

End-point Support

0

26

0

Protocol

0

12

0

Authentication

0

6

0

Image Lifecycle Management

0

7

0

User Interface

0

13

0

Service Offerings

0

45

0

Data & End-user experience

0

20

0

Administration

0

6

0

Security & Compliance

0

13

0

Monitoring & Analytics

0

10

0

Support

0

19

0

License & Billing

DaaS (desktop as a service) comparison & reviews

Default

General (5)

Architecture (14)

Enterprise Integration (14)

Platform (13)

Guest OS Support (10)

End-point Support (14)

Protocol (26)

Authentication (12)

Image Lifecycle Management (6)

User Interface (7)

Service Offerings (13)

Data & End-user experience (45)

Administration (20)

Security & Compliance (6)

Monitoring & Analytics (13)

Support (10)

License & Billing (19)

0 5 0 General

0 14 0 Architecture

0 14 0 Enterprise Integration

0 13 0 Platform

0 10 0 Guest OS Support

0 14 0 End-point Support

0 26 0 Protocol

0 12 0 Authentication

0 6 0 Image Lifecycle Management

0 7 0 User Interface

0 13 0 Service Offerings

0 45 0 Data & End-user experience

0 20 0 Administration

0 6 0 Security & Compliance

0 13 0 Monitoring & Analytics

0 10 0 Support

0 19 0 License & Billing

0

5

0

General

0

14

0

Architecture

0

14

0

Enterprise Integration

0

13

0

Platform

0

10

0

Guest OS Support

0

14

0

End-point Support

0

26

0

Protocol

0

12

0

Authentication

0

6

0

Image Lifecycle Management

0

7

0

User Interface

0

13

0

Service Offerings

0

45

0

Data & End-user experience

0

20

0

Administration

0

6

0

Security & Compliance

0

13

0

Monitoring & Analytics

0

10

0

Support

0

19

0

License & Billing