Trust is a founding principle of our mission at WhatMatrix. We are committed to gaining and maintaining your trust by following a core set of Privacy Principles.
Control: Whatmatrix will not share your personal data with any third-parties unless authorised by you.
Access: WhatMatrix enables you to update or disable the contact information you have provided through our Web Sites.
Security: Whatmatrix has adopted commercially reasonable information security policies and practices to help protect your information. We have adopted industry best practices such the use of secure certificate encrypted browser sessions
WhatMatrix Ltd (“WhatMatrix” or “we”) owns the website WhatMatrix.com and interactive online services (individually the “Service”; together the “Services”), including, without limitation, technical comparison and analysis tools, communication tools, message boards, social networking features, personalized content and any other features, content or applications offered from time to time by Whatmatrix including when the Services are accessed via the Internet, mobile or other device.
- USER SUBMITTED INFORMATION
- “Registration Information” is the information that Users provide to WhatMatrix: (a) to register for certain Services, for example, saving a comparison report, or providing feedback on comparison data ; or (b) to contribute to the site (invitation only) through the publishing of comparison data & articles. Registration Information may include one or more of the following: email address, first/last name, and time zone.
- “Profile Content” consists of information Members may choose to add to their member profile, including a Member’s profile picture or avatar, user name, personal URL, stated location, gender, online addresses, social media contact information (i.e., LinkedIn name, twitter name, and the like) and free-form content such as a Member’s Bio, signature, and similar information. A Member’s Profile Content is always public and available to anyone, including other users, search engines, advertisers, third-party application developers, and anyone else with access to the Services. Profile Content may be displayed in search results both on the Services and on external search engines.
- “Public Site Content” consists of information you disclose in public areas of the Services, such as Contributor Content, Blogs and any other community areas. Please be aware that Public Site Content is always public and available to anyone, including other users, search engines, advertisers, third-party application developers, and anyone else with access to the Services. Public Site Content may be displayed in search results both on the Services and on external search engines.
- “Correspondence” consists of information you disclose when you contact WhatMatrix, for example, for customer service purposes.
- WhatMatrix COLLECTED INFORMATION
Most browsers are initially set to accept cookies, but you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser for more information. Please note that by blocking any or all cookies you may not have access to certain features or personalization available through the Services.
To improve the quality of the Services, we may supplement the information we collect with information from third parties. If you access the Services through a third-party connection or log-in, we may also collect your user ID and/or user name associated with that third-party service (eg LinkedIn), or any information you have made public in connection with that service or which the third party shares with partner services.
- USE AND DISCLOSURE OF INFORMATION
We do not share your personal information with third-parties unless authorised by you
We provide services where personal information can be sent to third parties, for example, if you request to be contacted by a third party for product information. This requires explicit consent to the forwarding of information.
There may be instances when WhatMatrix may disclose user information without providing notice or choice, including situations where WhatMatrix has a good faith belief that such disclosure is necessary in order to: (i) protect or defend the legal rights or property of WhatMatrix, our employees, agents and contractors (including enforcement of our agreements); (ii) protect the safety and security of users of the Services or members of the public; (iii) protect against fraud or for risk management purposes; or (iv) comply with the law or legal process.
Merger or sale of assets. If WhatMatrix sells all or part of its business or makes a sale or transfer of its assets or is otherwise involved in a merger or transfer of all or a material part of its business, WhatMatrix may transfer your information to the party or parties involved in the transaction as part of that transaction.
- MEANS OF NOTICE
- LOCATION OF DATA
WhatMatrix operates websites hosted in Europe. Depending on your country of residence, the submission of personally identifiable information to our sites may involve some transfer of Personal Information to the European Union. You understand and consent to having any Personal Information you provide transferred to and processed in the European Union. You should be aware that privacy laws in Europe may not be the same as those in your country of residence.
- LINKED WEBSITES OR SERVICES
WhatMatrix uses commercially reasonable administrative, technical, personnel and physical measures to safeguard user information in its possession against loss, theft and unauthorized use, disclosure or modification.
Terms Of Services
Our goal at WhatMatrix.com is to provide a trusted source of information on Information Technology to enable you to make informed decisions. Our vision it to enable this through a platform for nominated contributors to publish their product knowledge and insight, which benefits from peer review and feedback.
To protect the reputation and maintain the integrity of the information WhatMatrix publishes, we have adopted clear standard on the appropriate use of our analysis and reports.
Website Content and Copyright:
The copyright of the material contained on, in, or available through this Website is owned by or licensed to WhatMatrix. All rights are reserved. You do not have any right, interest or title in or to the Material unless otherwise expressly indicated. Please see our Usage guidelines for more information on licence
CONTENT SUBMITTED TO THE WEBSITE Information, data, text, software, graphics, video, messages or other materials may be posted or uploaded (in public or privately) on to designated areas of certain of the WhatMatrix website. Any information, data, text, software, graphics, video, messages or other materials which are posted or uploaded on to the Whatmatrix site or Server or otherwise transmitted through this is referred to as“Content”. WhatMatrix does not guarantee the accuracy, integrity or quality of such Content. WhatMatrix shall have the right (but not the obligation) in its sole discretion to delete, edit, lock, move or remove any Content without notice. Without limiting the foregoing, WhatMatrix shall have the right without notice to record the IP address from which any Content is posted or uploaded to or otherwise transmitted through any WhatMatrix Site or Server and to lock or remove any Content which violates these Terms and Conditions or is or may be irrelevant, out of date, inappropriate or objectionable in any way whatsoever or in respect of which WhatMatrix receives any complaint (whether valid, justified or not).
If you upload, post or otherwise transmit any Content to any WhatMatrix Site or Server (including, without limitation, if you post a message to a bulletin board or chat forum, upload files, input data, or engage in any other form of communication through any WhatMatrix Site) you are wholly responsible for it. You hereby: (a) grant Whatmatrix an exclusive irrevocable, perpetual, royalty-free right to use, distribute, copy, edit, adapt, license, distribute, transmit, publish, publicly perform or display any such Content in any form or medium anywhere in the World; and (b) irrevocably and unconditionally waive any moral rights or similar rights you have in any Content pursuant to the Copyright, Designs andPatents Act 1988 (as amended, superseded or replaced from time to time) (the “Act”) or equivalent legislation anywhere in the World.
Changes or Updates to the Website
Disclaimer of Warranties:
Whatmatrix does not make any warranties, express or implied, including, without limitation, those of merchantability and fitness for a particular purpose, with respect to this Website
Accuracy of Information:
While the information contained on this Website has been obtained from sources believed to be reliable, Whatmatrix disclaims all warranties as to the accuracy, completeness or adequacy of such information. User assumes sole responsibility for the use it makes of this Website to achieve his/her intended results.
Third Party Links:
This Website may contain links to other third party websites, which are provided as additional resources for the convenience of Users. Whatmatrix does not endorse, sponsor or accept any responsibility for these third party websites. Users agree to direct any concerns relating to these third party websites to the relevant website administrator.
Disclaimer and Limitation of Liability:
In no event will WhatMatrix be liable for: (a) damages of any kind, including without limitation, direct, incidental or consequential damages (including, but not limited to, damages for lost profits Limitation of Liability: business interruption and loss of programs or information) arising out of the use of or inability to use this Website, or any information provided on this Website, or (b) any claim attributable to errors, omissions or other inaccuracies in the information provided on this Website.
We reserve the right, in our sole discretion, to terminate or restrict your access to the Site at any time, without notice. We have no obligation to maintain content or to forward any unread or unsent messages to you or any third party.
All mentioned logos, copyrights, trademarks and service marks are those of their respective owners.
User’s right to privacy is of paramount importance to WhatMatrix. When you register to use our Website, WhatMatrix will ask you to provide a valid email address and additional optional information such as your name, organization, and other related details. WhatMatrix will use this information to provide you with a more personalized online experience, as well as to keep track of what topics are of interest to our Users. WhatMatix will not share this information with any third party
Data Usage Guidelines
This section provides guidance on the use of WhatMatrix data and details on the general terms and licences applicable when using the content accessible on the WhatMatrix website.
1.0 General usage guidance
1.1 Internal use licence (Data use for internal documents)
1.2 Commercial licence (Limited Audience Documents)
1.3 Syndication publishing
1.4 External Citation use
1.0 General usage guidance
You are permitted to access the Site, including the written text, graphics, data, images, illustrations, marks, logos, sound or video clips, photographs and/or other works (singly or collectively, the “Content”) solely for your or your organization’s internal information purposes. Additional use of the whatmatrix data is defined by specific WhatMatrix licences
The following general conditions apply subject to the Whatmatrix licences policies:
You agree to maintain all copyright, trademark and other notices on the Content. You may not copy, transmit, reproduce, publicly display, perform, distribute, alter, transmit or create derivative works of any Content or any portion of or excerpts from the Content in any fashion that is not authorized by WhatMatix in these Data usage guidelines.
Quotes and/or excerpts must be attributed to content published on WhatMatrix.com. Quotes found in Media or third-party sources are not allowed.
WhatMatrix data or analysis may not be used to endorse a vendor, product or service, or to criticize a vendor’s competitor. No company-, product-, or services-specific excerpts are allowed.
All excerpts must be lifted verbatim, in their entirety, and appear accurately with all relevant context. You may not paraphrase.
Consultant quotes are not allowed. Only content that has been published formally as comparison analysis may be used; this means that informal comments made by WhatMatrix contributing consultants in any forum or blog may not be quoted.
External citation to the Content is subject to WhatMatrix licencing and Citation Policy as set forth below.
1.1 Internal use licence (Data use for internal documents)
To utilise whatmatrix data for internal documents you must have registered with WhatMatrix and accepted our site terms and conditions. This constitutes acceptance of our licence to use WhatMatrix data and reports solely for your or your organization’s internal information purposes
Neither you nor your organization may use any Content or any excerpt from any Content to promote your or your organizations’ products or services.
1.2 Commercial licence (Limited Audience Documents)
Documents which are not distributed to the general public are considered “Limited Audience documents”; they are available only to a limited audience of the client’s own clients or prospects. These documents include only:
Documents or presentations tailored to a specific prospect or client organization (for example, RFPs, RFIs)
Reports created as deliverables in a custom consulting engagement
The Commercial licences authorises you to utilise WhatMatrix comparison reports or quote analysis in “Limited Audience” documents, as long as:
You comply with the provisions of this Copyright Policy, including the guidance set out in below.
You may not commingle WhatMatrix data with any other source.
To ensure complete context, you must include comparisons information, time frame, and Whatmatrix terminology
When using data from preliminary/draft comparisons analysis, state this clearly in the documents.
You may include all elements available in Whatmatrix exported reports in your document
When including your own chart or graphic based on WhatMatrix data, include the following disclaimer along with the attribution:
Charts/graphics created by [Company name] based on WhatMatrix Analysis data. Source: WhatMatrix Ltd, [title], [Consultant name(s)],[publication date].
When providing your own data points alongside WhatMatrix (understanding your data cannot be commingled with WhatMatrix’s), include the following attribution: “Calculations performed by [company name].”
WhatMatrix comparison reports MUST prominently display the following disclaimer within materials:
WhatMatrix does not endorse any vendor, product or service depicted in its comparison publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Whatmatrix analysis consist of the opinions of the WhatMatrix contributor community and should not be construed as statements of fact. WhatMatrix disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
The following disclaimer should be included in documents where the WhatMatrix name or any analysis data will appear, in a format that can be readily viewed by the reader:
All statements in this report attributable to WhatMatrix represent [Enter Client Name’s] interpretation of data and viewpoints published as part of a registered service by WhatMatrix Ltd., and have not been reviewed by WhatMatrix. Each WhatMatrix report speaks as of its original publication date (and not as of the date of this [presentation/report]). The opinions expressed in WhatMatrix reports are not representations of fact, and are subject to change without notice.
Commercial licences are available in the following offerings. Contact WhatMatrix for more details
1) Individuals (basic yearly subscription)
2) Enterprises (Range of user “seats” on yearly subscription)
1.2 Syndication Licence
1.3 External Citation use
All external use of the WhatMatrix name, analysis and logo must be pre-approved by WhatMatrix, except for “Limited Audience” Documents (outlined above), corporate micro-blogs and personal blogs/micro-blogs, are authorised to include quoted materials without approval, provided copyright parameters are followed.
1.3.1 Commercially marketable assets
Whatmatrix assets are made available for external marketing through commercial offering such as WhatMatrix enhanced listing. During the contract period you are licensed to create marketing assets depicting the “top-rated” logo, use the logo for online marketing campaigns or display it at events. You are not allowed to create any new marketing assets depicting our logo or use the logo in marketing campaigns after the expiration of the commercial contract.
“Top-rated” logo usage guidelines
You must include the required clear space around the “Top-rated” Logo (regardless of year).
1.4 Social Media
In addition to Section 1:
If you would like to reference the WhatMatrix brand or intellectual property on a corporate blog, personal blog or micro-blog, you do not need to seek permission.
This Site is owned and operated by WhatMatrix Ltd whose registered office is 53 Bothwell Street, Glasgow, G2 6TS, United Kingdom and registered number is SC488021 (see www.companieshouse.co.uk). All references to “we” or “us” refers to WhatMatrix Ltd
Last Updated: April 2015