Product : Citrix, Citrix Cloud/current version, Enterprise
Feature : Integration with ITSM tool, ITSM Integration, Enterprise Integration
Content Owner:  Ajay Walia
Summary
Yes
Details
Citrix ITSM Adapter for ServiceNow
Users can:
a. Application Provisioning
b. Request a Desktop
c. Reset a session
Administrators can:
- Add users to a delivery group
- Add users to an AD group
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