Product : Dell EMC, VxFlex OS [SDS]/3.0.1, Basic
Feature : Support Pricing Model, Pricing, General
Content Owner:  Herman Rutten
Summary
Per TB
Details
Subscriptions: Basic, Enhanced, Premium

Basic: Response based on severity level within 9-5 basis plus 24x7 remote support.
Enhanced: Basic support plus next business day onsite.

Premium: Options include four-hour onsite responses as well as post-warranty maintenance.